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Small Ways to Make Your Forklift Work for You

Service & Maintenance
Productivity and operator safety are usually the top concerns of a company that utilizes forklifts on a daily basis. It's always important to have a reputable service department that will perform regular maintenance on your forklifts and remedy any safety concerns. But as time goes by, your equipment will become worn with use and age and it's not always possible to buy brand new equipment. How...
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The Benefits of Planned Maintenance

Service & Maintenance
One of the best ways to reduce costs and maintain your material handling equipment is to have a planned maintenance program in place. Planned maintenance is an agreement to have a dealership service your forklifts on a regular basis. You may set up the frequency of maintenance based on preference and how much the equipment is used. Here are several reasons why planned maintenance will save your co...
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The Right Technician for the Job

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Many dealerships use the "PM tech" mentality, or the idea that lesser skilled technicians should be assigned to planned maintenance calls only, while saving their best skilled technicians for breakdown service calls. However in doing so, your service department is missing a key point: customer service.     A planned maintenance technician is typically skilled in basic servic...
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What You Need to Know When Placing a Service Call

Service & Maintenance
There is nothing more frustrating than when your company's production comes to a halt due to a mechanical issue with your forklift. A speedy response from your forklift service company is crucial during a time like this. In order to expedite the process, there are several pieces of information you should have handy when placing your service call. What is your company's name and address? Having y...
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Do I Really Need to Winterize My Forklift?

Service & Maintenance
One of the first things many of us think about when winter arrives is our car. You may ask yourself questions like: "Will my car make it through the winter?" "Do I need new tires?" "My car has a small leak, should I get that looked at?" "I should probably check the fluid levels, but how do I do that?" Taking care of your car before the frigid temperature arrive is a must. But what abo...
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